Refund Policy
Refund Policy
At VÄRLDENS, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund policy below:
Eligibility for Refunds
- We accept returns within 30 days of the delivery date.
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Personalized or customized items are not eligible for refunds unless there is a defect in the product.
Return Process
- Contact Us: To initiate a return, please contact our customer service team at [insert email] or call us at 503-477-1884.
- Return Authorization: You will receive a Return Authorization (RA) number and instructions on how to return your item.
- Packaging: Securely package the item in its original packaging, if possible. Include the RA number on the return label.
- Shipping: Ship the package to the address provided in the return instructions. You are responsible for return shipping costs unless the item is defective or incorrect.
Refund Processing
- Once we receive your return, we will inspect the item to ensure it meets our refund eligibility criteria.
- Refunds will be processed within 7-10 business days after the item is received.
- The refund will be issued to the original payment method. Please allow additional time for the funds to appear in your account, depending on your bank's processing times.
Exchanges
- If you wish to exchange an item for a different size or color, please follow the return process to return the original item. Once we receive it, you can place a new order for the desired item.
Defective or Incorrect Items
- If you receive a defective or incorrect item, please contact us immediately. We will cover the return shipping costs and ensure that you receive the correct item or a full refund.
Final Sale Items
- Certain items may be marked as "final sale" and are not eligible for returns or refunds. These items will be clearly marked on our website.
Contact Us
If you have any questions about our refund policy or need assistance, please reach out to our customer service team at contact@varldens or call us at 503-477-1884.